The Videojet 1280 Continuous Inkjet Printer
VideojetConnectTM Remote Service*
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CIJ printers with optional VideojetConnect™ Remote Service deliver on-board
remote service capability. Receive instant access to the world’s largest network
of CIJ experts at the touch of a finger, and bring the technician directly to your line
to aid troubleshooting and remote printer recovery. No other technology delivers
help faster to ensure you make the right decisions when needed.
Be the 1st to know
Real-time notification of printer needs,
warning or fault conditions
Empowering you to act more quickly, intelligent software
dispatches immediate email notifications that inform
you of any irregularities or faults that could affect
your Videojet printer’s performance.
Be the 1st to respond
Instant visibility to valuable printer activity
Enabling proactive responses, you can now see the status
of all the Videojet printers in your plant and drill down to
detailed information on an individual unit. Configuration
values can be quickly viewed without complicated
navigation, and performance graphs can track a unit’s
history and help identify the cause of downtime events.
Be the 1st to recover
With remote recovery, Videojet expertise is virtually a
With remote access capabilities, your in-house experts or
Videojet Technical Support can electronically access your
Videojet printer’s operating system, troubleshoot, and
even make needed setting adjustments for you online.
This virtual access can help you recover quicker, and
often without the need for an on-site service call.
* Subject to availability in your country